What types of phone repairs does FixYou offer?
We offer a wide range of repair services including screen replacements, battery issues, and various hardware and software repairs.
How long does a typical repair take at FixYou?
Repair times vary, but most are completed within a few hours, depending on the issue and parts availability.
Do you offer any warranty on repairs?
Absolutely, we provide a robust warranty on all our repairs for your peace of mind.
What is the initial deposit for phone repairs at FixYou?
For all repairs, we require a low initial deposit to start the repair process. This ensures that we can source the necessary parts promptly.
How does the payment plan work for different repair packages?
You can choose from our various repair packages (A-G) by paying a certain percentage upfront.
Each package caters to different repair needs:
- Package A: Glass + LCD
- Package B: Glass + LED/OLED
- Package C: Battery replacement
- Package D: Body + Back cover repair
- Package E: USB port, Sensor, Button, Vibrator, Ear-port, network and USB cable repairs
- Package F: Combines Package A with repairs of any other part
- Package G: Combines Package B with repairs of any other part.
Can I get a discount on services at FixYou?
Yes, we offer promotional codes and discounts regularly. Check our website or in-store for current offers.
What happens if my phone is beyond repair?
We offer an exchange option where you can swap your irreparable phone for a new one.
Do I need to book an appointment for a repair?
While walk-ins are welcome, we recommend booking an appointment for faster service.
How can I download and use the FixYou Device Care app?
To download the FixYou Device Care app, visit our website at https://fixyoudevicescare.com. Register and log in using your Phone number (or) Gmail account. Once you have your Customer ID, you can select your preferred repair plans. Don’t forget to use promo codes for renewing plans or accessing new offers.
Can you repair all brands and models of phones?
We service most major brands and models. Please contact us to confirm your specific model.
How do I know if my device needs a battery replacement?
Common signs include slow charging, quick battery drain, or swelling. Bring in your device for a diagnostic check.
Do you use original parts for repairs?
We use high-quality parts, which include OEM (Original Equipment Manufacturer) parts where available.
How do I book a repair appointment?
You can book an appointment online through our website or by calling our store directly.
Can I get a quote before committing to a repair?
Yes, we provide free quotes after assessing your device, with no obligation to proceed.
Is there a charge for diagnosing my device?
We offer free diagnostic services to determine the issue before proceeding with any repair.
How can I track the status of my repair?
We update our customers regularly via phone or email. You can also check the status online.
What should I do before handing over my device for repair?
We recommend backing up your data and ensuring your device is password-free.
Can I pay my bill with mobile banking?
We accept various forms of payment including cash, credit/debit cards, and mobile payments.
Do you provide any after-service support?
Yes, we offer after-service support to address any subsequent issues or concerns.